Returns & Exchanges
At Otantik Home, we want you to be completely satisfied with your purchase. If your new home decor doesn't quite fit your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing